TERMS AND CONDITIONS
Terms & Conditions
About Building Connections Mental Health Counseling & Licensed Behavior Analyst, PLLC will herein be referred to as “About Building Connections” or “ABC.” The services provided at About Building Connections include Mental Health Counseling and Applied Behavior Analysis.
By accessing and using this site, you as the user, agree to these terms and conditions. If you do not agree to all of these terms and conditions, do not use this site. About Building Connections has the right to change the terms and conditions of use at any time without notice to you. Any user of this site consents and expressly agrees to any changes in the terms and conditions of this website.
Emergency Medical Services & Disclaimer Notice
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IF YOU ARE EXPERIENCING AN EMERGENCY PLEASE CALL 911.
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IN NO WAY DOES ABC OR THIS WEBSITE OFFER EMERGENCY MEDICAL SERVICES. THEREFORE, IF YOU ARE EXPERIENCING AN EMERGENCY PLEASE CALL 911 OR, USE THIS LINKS BELOW FOR LOCALIZED EMERGENCY SERVICES.
Suffolk County
Diagnosis, Assessment & Stabilization Hub (DASH)
Nassau County
Nassau County Mobile Crisis Team
DO NOT CONTACT US IF YOU ARE EXPERIENCING AN EMERGENCY.
No Medical Advice
The material on this site is for your information and education only. It does not constitute and should not be interpreted as medical or professional advice. Material on this site should not be used as a substitute for a visit with a health care professional for help, diagnosis, guidance and treatment. It is not intended to constitute a medical diagnosis or treatment or endorsement of any particular treatment or service. You should never treat yourself or your child for a medical condition based on the information gathered from our site. Likewise, you should never decide that you/your child do not need treatment based on this information.
It is recommended that all medical/diagnostic information, from this or any other source, should be reviewed carefully with the respective professionals whose care you are under before you act upon it in any way. Your health care provider should be consulted regarding matters concerning the medical condition, treatment and needs of you, your child and your family before you before you act upon information viewed online, on our site or through a link accessed on our site, in any way. Reliance on information provided at this site is at the user’s risk.
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Disclaimers
About Building Connections is not responsible for the contents of any off-site pages or any other sites linked to our site. We expressly disclaim all liability for images, content, and opinion expressed on other sites that may be accessed through links on this site. Although efforts are made to include material with About Building Connection’s site that is accurate and timely, there are no representations or warranties regarding errors, omissions, completeness or accuracy of the information provided.
Disclaimer of Liability: About Building Connections will not be liable to you for any damages, demands, claims or causes of action, direct or indirect, as a result of your use of this website or any information you obtain from it.
Link Disclaimer: Links to third party websites on this site are provided solely as a convenience to you. Links are used at the user’s risk.
Jurisdiction: Use of this website shall be deemed to have occurred in the State of New York. The terms of this disclaimer and agreement shall be interpreted in accordance with New York law.
HIPPA
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As part of the registration process, you will receive a Privacy Policy form to review and sign. The contents of this form is also included in the “Nondisclosure & Confidentiality” section of the site. The policy explains Health Insurance Portability and Accountability Act of 1996 (HIPAA) in depth and what we do to keep your information confidential. Our policy also explains the limits to confidentiality such as times your therapist is obligated to share information (e.g. mandated reporting) or, other potentials for confidentiality breaches (e.g. email is intercepted). For example, if you send protected health information (PHI) to your therapist via email it is not guaranteed to be secure (see Electronic Communication Disclosure section of this site for more information).
Nondisclosure & Confidentiality
Protected health information (PHI) is individually identifiable health information expressed through oral, written or electronic communications. It includes demographic information (such as your age, address and e-mail address) and other information that relates to your past, present or future physical or mental health. PHI also includes related health care services or payment for those services. ABC respects the confidentiality of PHI and will protect it in a responsible manner and in accordance with all laws, rules and regulations.
This Notice of Privacy Practices (notice) is provided to you in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The notice outlines how may use and disclose your PHI and the measures taken to protect it. The notice also describes your rights and ABC’s obligations regarding the use and disclosure of your PHI.
Who will follow this notice: This notice describes the practices of and that of:
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Any other facility or program directly operated by ABC
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Any student or member of a volunteer group we allow to help you while you are in our care
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All employees, staff, and other personnel of ABC
Our Commitment to You: ABC understands that the information collected about you and your health is personal. Keeping your health information confidential and secure is one of our most important responsibilities. We keep a record of the care and services you receive. We need this record to provide you with quality care and to comply with certain legal requirements. We are committed to protecting your health information and to following all state and federal laws regarding the protection of your health information.
We are required by law to:
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make sure that health information that identifies you is kept private
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give you this notice of our legal duties and privacy practices with respect to health information about you
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follow the terms of the notice
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Notify you promptly of any breach that may have compromised the privacy or security of your PHI
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Communicate any changes in this notice to you
A. Privacy Laws and Regulations: Several federal, State and City privacy laws have additional restrictions on the use and disclosure of health information. These laws affect substance abuse treatment, HIV/AIDS testing and treatment, sexually transmitted disease testing and treatment, and mental health treatment. ABC’s policies and this notice comply with these additional laws.
If you have any questions about this notice, please contact ABC at 631-263-8307.
B. Uses and Disclosures of PHI
By law, ABC must disclose your PHI to you unless a medical professional has determined that doing so would be harmful to your health.
If requested, ABC must also disclose your PHI to the Secretary of the U.S. Department of Health and Human Services for investigations about our compliance with laws that protect your PHI.
C. Treatment. We will use and disclosure your PHI to provide, coordinate or manage your mental health treatment and any related services. This includes the coordination or management of your mental health care with a third party for treatment purposes. Individuals and programs within ABC may share health information about you to coordinate the services you may need, such as clinical examinations, therapy, nutritional services, medications, hospitalization, or transfers or referrals for follow-up care. We may use health information about you to provide you with treatment or services. In some cases, we may disclose your PHI to an outside treatment provider for purposes of the treatment activities of the other provider.
D. Payment. ABC may release information about you to your health plan or health insurance carrier to obtain payment for our services. Your PHI will be used, as needed, to bill and collect payment for treatment and services provided to you. ABC may share information about treatment to your health plan (including Medicaid) or to a managed care organization to get approval for payment, inform you of benefits, to demonstrate medical necessity of the services, or as required by your insurance company for utilization review.
E. Appointment Reminders. ABC may use and disclose your PHI to send appointment reminders. These reminders will not identify the purpose of your visit.
F. Operations. We may use or disclosure your PHI as necessary for our own health care operations in order to facilitate the function of the provider and to provide quality care to all patients.
Health care operations include:
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Quality assessment and improvement activities
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Employee review activities
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Training programs, including those in which students, trainees or practitioners in health care learn under supervision
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Accreditation, certification, licensing or credentialing activities
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Review and auditing, including compliance reviews, medical reviews, legal services and maintaining compliance programs
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Business management and general administrative activities
G. Uses and Disclosures Beyond Treatment, Payment and Health Care Operations Permitted Without Authorization or Opportunity to Object.
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When Legally Required. ABC will disclose health information about you when required by a federal, State or City law, rule or regulation
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To Report Abuse, Neglect or Domestic Violence. We may notify government authorities if we believe that a patient is the victim of abuse, neglect or domestic violence. We will make this disclosure only when specifically required or authorized by law or when the patient agrees to the disclosure.
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To Conduct Health Oversight Activities. ABC may disclose your PHI to a health oversight agency for legal activities (such as audits, investigations, inspections and licensures) that monitor the health care system, government benefit programs, other government regulatory programs and civil rights laws.
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In Connection with Judicial and Administrative Proceedings. ABC may release your PHI in the course of any judicial or administrative proceedings in response to an order of court or administrative tribunal as expressly authorized by such order in response to a subpoena in some circumstances
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Research. Under certain circumstances, we may use and disclose your PHI for research purposes. The research must comply with applicable laws, rules and regulations, and the proposal and research protocols must be approved by Institutional Review Board to address the privacy of your PHI.
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In the Event of a Serious Threat to Health or Safety. We may, consistent with applicable law and ethical standards or conduct, use or disclose your PHI if we believe, in good faith, that such use or disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to the health and safety of the public.
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For ABC’s Worker Compensation. ABC may release your PHI to comply with workers’ compensation laws and other similar programs that provide benefits for work-related injuries or illnesses.
H. Uses and Disclosures Which You Authorize:
Other than as stated above, we will not disclose your PHI other than with your written authorization. You may revoke your authorization in writing at any time, except to the extent that we have acted in reliance upon the authorization.
I. Your Rights
You have the following rights regarding health information we have about you:
1. Right to Inspect and Copy. Your PHI is kept in a “designated record set” and may be used to make decisions about your care. The designated record set usually includes medical and billing records. You have the right to inspect and obtain this information for as long as ABC maintains your health records. This right does not apply to:
o Psychotherapy notes
o Information compiled in reasonable anticipation of, or use in, a civil, criminal or administrative action or proceeding
o Protected health information that is subject to laws that prohibit access
ABC may deny your request to inspect and copy records in very limited circumstances. If in our professional judgment, we determine that the access requested is likely to cause substantial harm to you or another person referenced within the information. You have a right to request a review of this decision.
To inspect and copy your medical information you must submit a written request to the Privacy Officer whose contact information is listed on the last page of this notice. If you request a copy of your information, we may charge you a fee for the costs of copying, mailing or other costs incurred by us complying with your request.
2. Right to Request Restrictions. You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care purposes. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for your care.
If you pay for a service or health care item out-of- pocket in full, you can ask us not to share your information with your health insurer for payment or health care purposes. We will agree unless we are required by law to share that information.
3. Right to Request Confidential Communications. You may request that we communicate with you using alternative means or at an alternative location to protect your confidentiality. For example, you may ask that we contact you at work or by mail. You may also ask that we mail information to you in a closed envelope rather than a postcard.
To request confidential communications, send a written request to ABC. Your request must specify how or where you wish to be contacted.
4. Right to Request Amendment. If you believe your PHI is incorrect or incomplete, you may ask us to amend (change or add to) the information. You have the right to request an amendment, in writing, for as long as ABC maintains the information. may deny your request if it is not in writing or does not include a reason to support the request. The written request must be directed to the Privacy Officer.
5. Right to an Accounting of Disclosures. You have the right to request an accounting of certain disclosure of your PHI made by the provider. An “accounting of disclosures” is a list of PHI disclosures. This list does not include disclosures made for treatment, payment or health care purposes as described in this notice, or certain other disclosures (such as any you asked us to make). You have the right to an “accounting of disclosures” of health information from the six years prior to the date of your request. Accounting requests may not be made for periods of time in excess of 6 years. We are not required to account for disclosures that your requested, disclosures that you agreed to by signing an authorization form, disclosures for a facility directory, to friends or family members involved in your care, or certain other disclosures we are permitted to make without your authorization. We will provide the first accounting you request during any 12-month period without charge. Subsequent accounting may be subjective to a reasonable cost-based fee. The request for an accounting must be made in writing to our Privacy Officer.
6. Right to Obtain a Copy of this Notice. You have the right to a paper copy of this notice at any time. Contact ABC at 631-263-8307.
J. Complaints
If you believe your privacy rights have been violated, you may file a complaint in writing to the Secretary of the U.S. Department of Health and Human Services or to the ABC Privacy Officer using the contact information listed below. No retaliation will occur against you for filing a complaint.
K. Contact Person
The providers contact person for all issue regarding patient privacy and your rights under the Federal Privacy Standards is the Privacy Officer. Information regarding matters covered by this notice can be requested by contacting the Privacy Officer.
Karli Coverdale
Privacy Officer
1767 Veterans Hwy, Suite 24, Islandia, NY 11749
Phone: 631-263-8307
Office for Civil Rights
Phone: 866-OCR-PRIV (866-627-7748) or TDD 877-521-2172 886-788-4989 TTY.
Secretary of Health and Human Services
200 Independence Avenue, SW, Federal Center for Deaf and Hearing Impaired: 1-800-877-8339
Washington, D.C. 20201
Toll Free Phone: 877-696-6775
Electronic Communication
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About Building Connections uses a secure, confidential client portal system, which allows you to communicate with your provider and send documents containing PHI in a HIPPA compliant manner. The portal system is offered to you as a convenience, conditional upon your acceptance of the terms, conditions, and notices contained herein as well as with your signed consent of all associated forms. By providing us with your email address during your initial consultative call and therefore using the client portal, you agree to these terms and conditions, which are subject to change from time to time without notice. Using the Client Portal requires creation of a username and password. The confidentiality of the username and password itself as well as any activities that occur under the user’s account are the responsibility of the user. Using another person's username and / or password is expressly prohibited. About Building Connections may modify, or, discontinue use of any portion of the client portal system, including the availability of any portion of the content at any time, without notice or liability.
Please keep in mind that communications via email or, over the internet are not guaranteed to be secure. Although, it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is intended for. We strongly recommend that you do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us. If you opt to email identifiable information you are doing so at your own risk. No one can diagnose your condition from email or, other written communications and communication via our website cannot replace the relationship you have with a physician or another healthcare provider.
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If you opt to receive text or email appointment reminders after completing the consent form, please note that these reminders may include your name however, these reminders will not identify the purpose of your visit. You have the option to opt out of appointment reminders.
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Reservation of Rights
All rights not expressly mentioned herein are reserved by ABC.
PRIVACY POLICY
Last updated: September 5 2025
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This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
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Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
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Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to About Building Connections
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
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Country refers to: New York, United States
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Personal Data is any information that relates to an identified or identifiable individual.
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Service refers to the Website.
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Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
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Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
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Website refers to About Building Connections, accessible from counselingataboutbuildingconnections.com
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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Collecting and Using Your Personal Data
Types of Data Collected
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Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
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Name
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Email address
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Usage Data
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Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
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When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
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Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
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Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
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Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
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We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
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Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
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Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
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Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
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Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
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For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
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To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
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To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
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For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
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For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
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With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
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For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
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With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
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With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
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With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
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With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
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The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
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Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
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Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
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Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
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Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
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Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
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Comply with a legal obligation
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Protect and defend the rights or property of the Company
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Prevent or investigate possible wrongdoing in connection with the Service
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Protect the personal safety of Users of the Service or the public
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Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
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Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
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Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
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Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
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You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
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For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
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Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
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If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
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Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
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We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
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We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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Contact Us
If you have any questions about this Privacy Policy, You can contact us:
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By email: karli@aboutbuildingconnections.com